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The session begins with a provocative overview of current and emerging scenarios driving the imperative for innovation in care delivery re-design—including a brief reality check on the bottom-line demands associated with our current payment system, a hard look at an emerging multi-stakeholder value proposition that imposes a longitudinal, outcomes-oriented view of the cost/quality equation, an examination of pending alternative payment reform scenarios and their implications for action, and a cogent analysis of the commanding common ground (better health outcomes) that exists across system integration scenarios as the future unfolds.
Next, the session will explore several successful examples of care delivery re-invention strategies—including a discerning look at the underlying assumptions, operating principles, processes, and tools that contributed to the success of these innovative working models. Participants will probe pragmatic, working approaches that integrate service lines with physician alignment strategies, incorporating a “whole systems-view”, and more longitudinal and cohesive approaches to care delivery design under an array of financing mechanisms. Compare models and learn more about those providing best bottom line results now, while holding the most promise for preempting the future. Examples include nuts and bolts for linking service line portfolio analysis with retail strategies, market-based physician alignment, and innovative models for care integration that include primary care, medical homes, employer-based and e-health models focused on person-based (versus service-line based care integration), LifeStage™ health, remote delivery innovations, development of turnkey, capital-free health and wellness facilities, and population-based approaches to achieve improved outcomes and costs over the life of the person. Learn how to introduce and expand on the concept of creating lifelong customer loyalty by engaging people in “the health experience”--enhancing their quality of life in meaningful and convenient ways, as well as tending compassionately to their sickness. Review evidence-based findings of the favorable financial impact of taking a longitudinal view on care delivery, including the financial benefits of integrating wellness and community health into system strategies and business models that reap immediate and long term ROI. Presentation includes specific case histories from organizations around the country that are successfully implementing these concepts and getting desired results.
Finally, this session will challenge leaders to re-think current business assumptions, and provoke new thinking to proactively disrupt the current game by re-inventing care delivery and leadership models that coincide with the emerging value proposition. It will pose a compelling need for “leadership by partnership” that will shatter the comfort zone of acute care-centric leaders. Caution: This session intends to disquiet those who prefer the status quo.
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